Get in touch with a team or service

If you would like to speak to an individual team or service please use the drop down menus below to view the contact details for your local team.

For general enquiries, please contact your local Family Hub.

Contact your School Health Nurse

School Health Nurses provide children and young people in secondary schools and Pupil referral Units access to confidential advice and support via a weekly nurse led Time 4 U clinic. This can include health concerns such as emotional worries and stress to alcohol and drug dependency. The School Health Nurse is able to provide sexual health advice which includes, emergency contraception, condom supply, pregnancy testing, and signposting to other agencies.

Additionally, School Health Nurses work with young people who may have issues such as weight concerns mental and emotional health, accident prevention; attendance at A&E, domestic violence concerns, substance misuse.  

Bromsgrove Team: 17 The Dock, Catshill. B61 0NJ: 01527 488335

Malvern: Prospect View Health Centre, WR14 2GP:  01684 612784

Redditch: Orchard Place, Redditch, B98 7DP - 01527 488780

Wyre Forest: Kidderminster Health Centre, DY10 1PG: 01562 514637

Evesham: Community Hospital, WR11 1JT: 01386 502576  Droitwich, Medical Centre, WR9 8RD

Droitwich: Medical Centre, WR9 8RD: 01905 681033   

Pershore: Queen Elizabeth House, WR10 1PX: 01386 502067

Worcester City: Henwick Halt Medical Centre 01905 681909

ChatHealth

If you're 11-19 years old text 07507331750 to speak to your School Health Nurse for confidential advice and support around a variety of issues, including bullying, emotional health, relationship problems, alcohol and drugs.

The service is available between 9am-4:30pm Monday - Friday 

Contact your local Family Hub

Our Family Hubs provide a range of information, parenting groups and courses based around the specific needs of the communities they serve. As well as home to some of our core Starting Well teams, they will also host range of other activities and services to help you, you child and your wider family.

Contact your local Health Visitor

You can contact your health visitor to discuss any health and development concerns you may have regarding your child. If your child is under 5 years old and you need advice on issues such as feeding, behavior or constipation, contact our telephone advisory service (TAS) on: 0300 123 9551.

  • Bromsgrove: 01527 488320
  • Worcester West: 01905 681912
  • Malvern: 01684 612627
  • Redditch: 01527 488770
  • Wyre Forest: 01562 514637 
  • Wychavon/Droitwich: 01905 681027
  • Pershore: 01386 502012 
  • Evesham: 01386 502058
  • Worcester City: 01905 681616       

Monday to Friday - 09:00am-5:00pm

Contact a Breastfeeding Support Worker (BFSW)

  • Kidderminster, Bewdley, Stourport & Tenbury Wells: 07570 674 525
  • Worcester, Malvern, Evesham & Pershore: 07553 368 729
  • Bromsgrove & Droitwich: 07553 368 790
  • Redditch: 07918 131 944

If the Breastfeeding Support Worker for your area is off-duty, their number will automatically redirect to another Suport Worker elsewhere in the county.

On evenings and weekends calls will be redirected to The National Breastfeeding Helpline 0300 100 0212 (9:30am-9:30pm).

Feedback, compliments and complaints

Feedback, compliments and complaints 

Patient Relations Team - We are a confidential advice, support and information service and welcome feedback about our services as we recognise the value that comments, complaints, concerns and compliments can provide. Your feedback assists us in developing better quality and higher standards of healthcare for all of our service users, carers and families. 

You can contact us by completing the form below alternatively you can contact us on the details below.

Address: Worcestershire Health and Care NHS Trust, 2 Kings Court, Charles Hastings Way, Worcester, WR5 1JR
Telephone: 01905 681517
Email: WHCNHS.PALS@nhs.net 
Team Lead: Rebecca Lane – Patient Relations Manager

The Patient Relations Team will contact you within two working days of receiving your contact and we are available Monday to Friday, 8:30am to 4:30pm, with the exclusion of bank holidays.